WHY AMEREX?
With a national presence and a track record spanning decades, we have the expertise and experience to support businesses of all sizes, from small enterprises to the largest international corporations. Our extensive network and knowledge in the industry make us a reliable partner for comprehensive fire protection solutions.
As a recognized pioneer in the fire safety field, Amerex has established a reputation for excellence. We have access to an unrivaled team of highly experienced and qualified professionals who are dedicated to delivering premium services. Our team stays updated with the latest advancements and industry best practices, ensuring that we provide cutting-edge solutions tailored to meet the specific needs of our clients.
We prioritize customer satisfaction and provide exceptional support throughout the entire process. From initial consultations to ongoing maintenance and support, we are committed to ensuring that our partners receive the highest level of service and attention.
FAMILY BUSINESS
Our core values of hard work, honesty, respect for people, professionalism, and reliability guide our leadership and drive us to deliver outstanding service. By choosing Amerex Zambia, you can be confident in partnering with a company that values relationships, prioritizes integrity, and consistently strives for excellence in fire protection.
OUR STORY
2000 - Amerex Fire Equipment Founded
With the aim of becoming the leading choice for fire safety equipment, Amerex Fire Equipment Zambia was brought to life by the dynamic duo of Gustav and Esme Wessels. Their keen focus upholding ethical business practices that resonate with their clientele guided them as they stove towards providing innovative and quality solutions.
2001 - National Milling Corporation
National Milling Corporation became Amerex's client, marking the genesis of a strong partnership that continues to thrive to this day. It bolstered Amerex's position in the industry while presenting an opportunity for our staff to undergo specialized training to effectively implement the intricate infrastructure demanded by NMC. The empowering collaboration laid a solid foundation for Amerex's growth and exemplified their unwavering commitment to meeting the unique needs of their esteemed clientele.
2007 - Entry Into Mining Sector
A significant milestone in the history of Amerex Fire Equipment Zambia was achieved when they ventured into the mining sector by implementing fire protection systems at FQM (First Quantum Minerals) in Zambia. This development not only demonstrated their expansion into a new industry but also showcased notable advancements in their team's training expertise.
2008 - Opened Ndola Branch
Amerex celebrated the grand opening of its maiden branch in Ndola, signaling the start of a chain of upcoming branches. This significant milestone not only paved the way for expansion but also bolstered our commitment to providing enhanced support within the mining sector, benefiting from the branch's strategic proximity to Zambia's mining region. Additionally, the inauguration of this branch reinforces our dedication to delivering improved servicing support throughout the region as a whole.
2010 - State of the Art Suppresion System
Amerex Fire Equipment Zambia successfully implemented a cutting-edge automatic fire suppression system for Airtel Zambia, marking a groundbreaking achievement as the first installation of its kind in the country. This exceptional system demanded rigorous training qualifications and additional expertise for the Amerex team, empowering them with enhanced capabilities and knowledge.
2011 - FIA Award: Refueling Stations
Amerex Fire Equipment received esteemed recognition in the form of an FIA Award for their exceptional accomplishments in developing outstanding refueling stations and maintaining exceptional fire safety marshalling standards. The innovative layout designed by Amerex for refueling stations has been adopted worldwide as the international standard within the prestigious World Rally Championship, as endorsed by the FIA. The distinguished honor was presented by Jean Todt to the Amerex family, acknowledging their remarkable contributions and advancements in fire safety within motorsport.
2013 - Misting Fire Suppresion System
Amerex Fire Equipment Zambia achieved a remarkable milestone by expertly implementing a custom-designed misting fire suppression system. This cutting-edge system, uniquely tailored to the specific needs of the British American Tobacco Company, holds the distinction of being the first and only one of its kind in Zambia. The advanced misting technology employed in the system ensures unparalleled fire suppression capabilities, enhancing the safety and security of the British American Tobacco Company's facility in Zambia.
Frequently Asked Questions
Do you service and recharge Fire Extinguishers?
Yes, we provide comprehensive service and recharge for fire extinguishers. Our team of trained professionals ensures that your extinguishers are properly maintained, inspected, and recharged according to the highest industry standards and in compliance with the local fire code.
What types of fire equipment does Amerex supply?
Amerex Fire Equipment Zambia supplies a wide range of fire safety equipment, including fire extinguishers, fire suppression systems, fire alarms, fire hoses, fire hydrants, and related accessories.
Are Amerex fire extinguishers suitable for all types of fires?
Yes, Amerex fire extinguishers are designed to combat various types of fires, including those caused by combustible materials (Class A), flammable liquids (Class B), electrical equipment (Class C), and combustible metals (Class D). We offer extinguishers with different ratings to match specific fire hazards. Talk to us for all your fire protection needs!
How often should fire extinguishers be inspected and maintained?
Regular inspections and maintenance are crucial for fire extinguisher performance and compliance. Generally, fire extinguishers should be visually inspected every 3 months, where they could receive professional maintenance as recommended by the Zambia Fire Safety Code.
Why do you charge for servicing? Don't you just update the service label?
While updating the service label is part of the servicing process, our charges encompass more than just that. Our trained technicians conduct a thorough inspection, perform maintenance tasks, and recharge the extinguisher if required. Additionally, our service charges also cover the expertise and resources required to provide top-notch service and ensure the extinguisher’s reliability and compliance with the Zambia Fire Safety Code.
How long does it take to service fire extinguisher?
The duration to service a fire extinguisher can vary depending on factors such as the type and condition of the extinguisher. However, on average, the servicing process typically takes between 5 to 15 minutes per extinguisher. Our technicians perform a thorough inspection, maintenance tasks, and necessary recharging, if applicable, to ensure the extinguisher’s reliability and compliance with the Zambia Fire Safety Code.
Why do you reject extinguishers with one dent, don't you recondition cylinders?
Our commitment to safety and quality standards drives us to uphold strict guidelines when it comes to accepting extinguishers. Extinguishers with one dent are rejected as a precautionary measure since dents can compromise the integrity of the cylinder, potentially leading to leakage or failure during operation. While we don’t recondition cylinders, we can provide assistance in safely disposing of or replacing damaged extinguishers.
Do you supply first Aid boxes?
Yes, we supply first aid boxes as part of our commitment to comprehensive safety solutions. Our first aid boxes are designed to meet industry standards and contain essential medical supplies to address minor injuries or provide initial aid before professional medical assistance is available.
Can Amerex Fire Equipment Zambia assist with fire safety assessments and planning?
Absolutely! We offer fire safety assessments and consulting services to help businesses and organizations identify potential fire hazards, develop effective fire prevention strategies, and ensure compliance with fire safety regulations. Our experienced team can assist with tailored fire safety planning and recommendations.
Does Amerex Fire Equipment Zambia provide fire safety training?
Yes, we offer comprehensive fire safety training programs conducted by certified professionals. Our training covers topics such as fire extinguisher use, emergency evacuation procedures, fire awareness, and prevention techniques. We can customize training sessions to suit specific industry requirements.
The certificate you give during fire training, is it the same as the Fire Certificate.
The certificate provided during fire training is different from the fire certificate. The fire training certificate is awarded to individuals who have successfully completed our fire safety training program, demonstrating their knowledge and understanding of fire safety procedures. On the other hand, the fire certificate is an official document issued by relevant authorities indicating compliance with fire safety regulations for a specific establishment or premises.
Can Amerex Fire Equipment Zambia assist with the installation of fire suppression systems?
Yes, we specialize in the design, installation, and maintenance of fire suppression systems, including automatic sprinkler systems, clean agent systems, and kitchen hood fire suppression systems. Our team of experts ensures proper system installation and compliance with relevant safety standards.
Do you do plumbing works, when installing fire equipment's such as hose reels?
While our primary expertise lies in fire equipment supply and installation, we do not offer plumbing services. However, we can work alongside our recommended plumbing contractors to ensure proper installation of fire equipment such as hose reels, connecting them to the appropriate water supply.
How can I request a quote or place an order with Amerex Fire Equipment Zambia?
You can request a quote or place an order by contacting us through our website, phone, or email. Our knowledgeable sales team will promptly assist you, provide product information, and guide you through the ordering process.
Can one enter into a contract with Amerex, or all your services are cash based?
Yes, you can enter into a contract with Amerex for our services. We offer both contract-based services and one-time service options, depending on your specific requirements. Our contract-based services provide long-term benefits, including scheduled maintenance, priority service, and cost-effective solutions tailored to your needs.
Are Amerex fire equipment products certified and compliant with industry standards?
Yes, Amerex Fire Equipment Zambia supplies products that meet international standards and are certified by recognized regulatory bodies. Our fire extinguishers and equipment adhere to relevant industry regulations to ensure optimum performance and safety, inlcuding the Zambia Fire Safety Code.
Can Amerex Fire Equipment Zambia assist with fire safety compliance and regulations?
Yes, we stay up-to-date with fire safety regulations and can help you navigate compliance requirements. Our experts can provide guidance on fire safety codes, standards, and best practices to ensure your premises meet the necessary safety standards.